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Be part of an amazing team

At Academia our firm belief is that success is measured through returning customers. Customers who return to us do so because they have experienced exceptional service by people who are engaged, enthusiastic and driven to achieve.
In order for our team to demonstrate these characteristics, we believe in recruiting attitude over experience and personality over qualifications.

This doesn’t mean that our people aren’t highly skilled, they are. It just means that we would rather take the time to invest in someone’s training and development if they display the right mindset, values and willingness to ‘get stuck in’.

The right mindset

Achieving a good work-life balance is crucial. At Academia, we make it happen with flexible work arrangements. Our team splits their time between home and our HQ in Hemel Hempstead.

While we’re dedicated and passionate about our customers, we understand that everyone has a life beyond Academia. We’re a laid-back, fun group that values flexibility, allowing you to maintain the lifestyle you want outside of work.

Perks and Benefits

Be part of something special and receive some perks and benefits at the same time.

Free breakfast
Gym membership monthly contribution
Enhanced sick pay
Hybrid and Flexible Working
Team building events
Cycle To Work Scheme
Complimentary full day off on your birthday
Enhanced maternity and enhanced paternity
Wellbeing Day
Life insurance
BorrowMyDoggy membership
Free will writing service
Increased annual leave with length of service
Length of service bonus
Enhanced Carers Leave
Health cash plan
Christmas shut down

Current vacancies

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Senior Apple Engineer (Hemel/Remote)

Academia is currently seeking to recruit a Senior Apple Engineer to strengthen the Technical Services Team. As a member of the team, the emphasis will be on providing high quality technical solutions & support. You will also take responsibility for ticket ownership and follow up, and provide higher tier support, job co-ordination and document scope of works to other members of the team.

Senior Apple Engineer

On-site Support Services Engineer (Birmingham based)

The ideal candidate will maintain exceptional standards in quality of work, be productive and efficient, and have an excellent grasp of job-related knowledge. They should be organised and methodical, establish and maintain constructive working relationships as a team player, and be an enthusiastic communicator. Additionally, they must be a deadline achiever with excellent time management skills, capable of managing customer expectations and timely reporting back requested information.

On-site Technical Support Services Engineer (Birmingham based)

On-site Technical Support Engineer (London based)

The ideal candidate will maintain exceptional standards in quality of work, be productive and efficient, and have an excellent grasp of job-related knowledge. They should be organised and methodical, establish and maintain constructive working relationships as a team player, and be an enthusiastic communicator. Additionally, they must be a deadline achiever with excellent time management skills, capable of managing customer expectations and timely reporting back requested information.

Senior Apple Engineer

Internal Account Manager

Academia Internal Account managers have more than a few strings to their bow. Aside from being flawless multi-taskers, they are Account management experts. It’s about so much more than spreadsheets, phone calls and meetings….

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